Contact us

Need support with your course or technical help? Contact us by email, phone

  • [email protected]

    Contact our Mission support team by email. All emails will be processed within the next day.

  • +44 (0)1329 841652

    You can reach us at our HQ office from: 9.00 am to 5.00 pm on Mondays to Fridays.

  • Live Chat...

    Coming soon...

FAQ

  • Can anyone access my Courses?

    Only participants that take part to our programmes can access the courses on this platform as part of their learning journey. If you wish to start a programme or complement one of our face-to-face class with our online learning courses, contact us by emailing to [email protected] or call us on +44 (0)1329 841652.

  • Will the answers I put down been seen by my superior or employer?

    The answers to our quizzes or any personal journals reflections you submit will be kept confidential. Only the tutors will be able to access your answers and these will be used to provide you with one-to-one feedback and full learning support.

  • Can I access the Hub on my mobile phone?

    You can access Mission-Hub from any device, both desktop or mobile phone and tablet. You will be able to access the platform through your Wifi or 4G internet provider. You will be able to sign in to your course by following the enrolment instructions received to your email address.

  • How long will it take to complete my Course?

    Each course is bespoke and designed to each client's need for the programme. Our online courses can be as short as two modules or up to 7 or 8 modules; each module may take from 10 to 15 minutes or more. Participants can complete the course in their own time.

  • Is the course pass or fail?

    Our courses are made to complement our programmes after the face-to-face classes. Hence, there are no specific requirements in place to complete the courses. However, to receive your certificate we will look for a 95% completions of the modules.

  • Will I receive written feedback on any of my content?

    The tutors will review your answers and provide you with a final feedback at the end our your course.

  • I am interested in some of the other courses. Can I take part in those?

    To discuss the enrolment to our other online courses please contact us +44 (0)1329 841652.

  • How can I contact the facilitator who worked with me in class?

    Please contact us to [email protected] the tutor will be in contact with you as soon as possible.